Tom’s Newsletter: Our Commitment to Our Staff  View in Browser
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As we begin a new year there is much to be hopeful for and certainly much to be thankful for. 2016 is going to be a year of change, adjustments and another delicious season to look forward to from our Prosser Farm. Our two new restaurants that opened in 2015, The Carlile Room and Cantina Leña, are prospering and have been well reviewed. Thank you to all who have written notes of congrats and even constructive comments for us to learn from. Opening a new restaurant is never easy, but it sure is fun!!

The biggest question for our company in 2014/2015 was, how Tom Douglas Restaurants would respond to the new minimum wage. Because of our size, of which I am quite proud, our minimum wage schedule is accelerated versus many of our peers. We are committed to everyone on our team making $15 or more immediately instead of following the schedule as laid out in the Seattle ordinance regulations.

Starting February 1st we will start adding a 20% service charge in place of gratuity in three of our restaurants, The Carlile Room, Palace Kitchen and Dahlia Lounge. Our research and internal data shows that this is the average amount our customers tipped for the last 3 years. This charge will go to "the house" and then 100% of the charge will be redistributed to our team through wages, commissions and benefits.

As you can probably imagine, creating this new system will take a period of adjustment for both our team and for you, our fabulous customers. We anticipate that our other full service restaurants will follow this path by the end of March.

If at any point your experience was not up to your or our standard of deliciousness served with graciousness, simply ask a manager for a refund of your bill. Please feel free to drop us a note to feedback@tomdouglas.com if you have any questions or click here to for more detailed information on our plan.

In addition to our commitment to our restaurant staff, we at Tom Douglas Restaurants, believe that everyone deserves a nutritious meal every day whether they can afford it or not. We are excited to support the building of Food Lifeline's new "Hunger Solution Center” in a big way. Tom Douglas Restaurants has committed donating $1 million dollars over the next ten years. I have been co-chairing the $35 million dollar capital campaign for the last four years and we only need $5 million more to reach our goal.

Food Lifeline is dedicated to serving our neighbors who need a healthy and nutritious meal in Seattle and the whole of Western Washington. In 2015 alone, 40 million pounds of food were distributed to those in need. Please, if you feel so inclined, join us in making this dream distribution center a reality. Look for one of the Food Lifeline envelopes at any of our joints in order to donate any amount and let’s get this thing built for all of us. Hunger doesn't have to happen!

Cheers and happy new year,

Tom
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